Plan Overview

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1. Why Plans Matter

• The features you can access (basic vs. advanced)
• How many credits you receive or can buy
• Usage limits (e.g. upload files, credits per month)
• Support level

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2. Typical Plan Types

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2. What’s Included in Each Plan?

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1. Feature Access

• Higher plans unlock more features

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2. Monthly Credits Allocation

• Each plan offers a set number of credits per billing cycle—used for generating, updating, and translating checklist/ test cases.
• Unused credits may expire or roll over depending on the plan. (No credit balance carried over when upgrading apply for TRIAL and STATER

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3. Usage Limits

• Limits apply to the number of files uploading, credits per month, export, mindmap view, manual editing feature.

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4. Support & SLAs

• Access to support ranges from community help (Free) to dedicated & training (Enterprise).
• Priority support and guaranteed response times are offered on PREMIUM & MAX plans.

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3. How to View Your Plan

1. Go to your Account > Billing section.
   • Click on your account & choose Settings
2. View active plan details:
   • See your current plan, included credits, and expired date.
   • You can buy more credits or upgrade your plan.
     Buy more credits

     Buy more credits to your plan

     Upgrade & Downgrade

     Upgrade your plan to get more limits
3. View used credits (usage events):
   • You can view how many credits did you use for each event on TestGenAI
4. View invoice:
   • You can view invoice which you paid

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4. Plan Renewal and Expiry

• Currently, automatic payment and renewal are not supported. You can purchase a plan for 1 month, 6 months, or 12 months. When your plan expires, you’ll need to manually purchase a new one to continue using premium features.
• If your plan expires , your account may be downgraded to a No plan with limited access with AI.

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5. Frequently Asked Questions